Effective Date: 2025-04-20
Thank you for shopping at DigiPack Zone (https://digipackzone.com/). Please read this Refund and Returns Policy carefully before purchasing any digital products from our website.
1. Digital Products – No Returns or Refunds
Due to the nature of digital content, all sales are final. Once a digital product (such as software, images, videos, AI tools, eBooks, fonts, or digital packs) has been purchased and delivered electronically, we do not offer returns or refunds under any circumstances, including:
- Change of mind
- Incorrect or accidental purchases
- Product incompatibility with your software or device
- Lack of usage knowledge
We advise all customers to read product descriptions and preview content (where available) before purchasing.
2. Limited-Time Offers & Custom Packs
Products purchased during special promotions, discounted campaigns, or as part of limited-time offers are strictly non-refundable. Custom digital bundles or curated content are also not eligible for return or refund.
3. File Access Issues & Support
If you experience any technical issues with accessing or downloading a file, please contact us. While we do not provide refunds, we are happy to help you resolve any access or delivery-related problems.
Support Contact:
- 📧 Email: digipackzone@gmail.com
- 📬 Contact Form: [Insert Contact Page URL]
Please include your order number and details about the issue so we can assist you as quickly as possible.
4. Unauthorized Distribution
Unauthorized sharing, distribution, or resale of our digital products is strictly prohibited and may result in account termination or legal action. Purchases are for personal or commercial use based on the license specified per product.
5. Policy Updates
We reserve the right to modify or update this Refund and Returns Policy at any time. Any changes will be posted on this page with an updated effective date. It is your responsibility to review this policy periodically.
Thank you for understanding and respecting our digital product policy. We value your trust in DigiPack Zone and are here to help with any technical concerns you may encounter.